PRODUCT INFO

• If you purchased Inductel software from Inductel then contact Inductel.

• If you purchased Mega Systems software from Ohio-Distinctive, Encyclopaedia Britannica, or ArcaMax, then contact Ohio-Distinctive. 

• If you purchased Mega Systems software through a vendor other than   Ohio-Distinctive, Encyclopaedia Britannica, or ArcaMax, then contact Mega Systems.

INDUCTEL PRODUCT SUPPORT/CONTACT

By e-mail: inductel@earthlink.net  .  24 hours / 7 days a week.

By telephone: (408) 866-8016 (San Jose, CA, USA) 9AM - 5PM Pacific Time, M-F.

If you need support for a Mega Systems software product such as the Mega Systems Medical Dictionary or Human 3d, please contact Mega Systems.  If you need support for a product you purchased from Ohio-Distinctive, please contact them.  See Ohio-Distinctive information below. 

MEGA SYSTEMS PRODUCT SUPPORT/CONTACT
If you need support for a Mega Systems software product such as the Mega Systems Medical Dictionary or Human 3d, please contact Mega Systems.

MegaSystems USA
2150 Northmont Parkway, Suite A
Duluth, GA 30096
USA

Phone:	(678) 417 - 6353 (Mega Systems)
Fax:	(678) 417 - 6273 (Mega Systems)
eMail:	info@megasystemsusa.com
Web:	www.megasystemsusa.com

OHIO-DISTINCTIVE SUPPORT/CONTACT
eMail: www.ohio-distinctive.com/support.html.
Web: support@ohio-distinctive.com
Phone: (614)459-0453.

ENCYCLOPAEDIA BRITANNICA SUPPORT/CONTACT
(Support provided by Ohio-Distinctive)
eMail: www.ohio-distinctive.com/support.html.
Web: support@ohio-distinctive.com
Phone: (614)459-0453.

RETURNS 

Inductel customers who wish to get refunds, must remove the Inductel software  from their computer system and return the item to Inductel within 90 days of purchase date of the item.  Returns must also  include a statement from the customer of the reasons why the customer is returning the item.   If you bought a download, you must send Inductel an email within 90 days of date of purchase,  stating why you are asking for a refund and stating that you have removed the software from your computer, promising that you will not re-install it.  

If you wish to return an item purchased from Mega Systems, please return that item to Mega Systems using the Mega Systems contact information provided above.

If you wish to return an item you purchased from Ohio-Distinctive, Arcamax, or Encyclopaedia Britannica, please return it to Ohio-Distinctive.  Use their contact information provided above.

To return Mega Systems software purchased through vendors other than Mega Systems, Ohio-Distinctive, Arcamax, or Encyclopaedia Britannica, contact the retailer from whom you bought the software.

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  · Microlibrary  
  · Legal 
  · Standard 
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DICTIONARY + SPELLER 
  · Medical
  · Microlibrary  
  · Legal 
  · Standard 
  · Sci & Tech 
  · Site Licenses
  · Upgrades

SPELLER ONLY  
  · Medical
  · Legal  
  · Combination 
  · Sci & Tech 
  · Site Licenses
  · Upgrades