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PRODUCT INFO

 

IMPORTANT:

  • If you purchased Inductel software from Inductel then contact Inductel.

  • If you purchased Mega Systems software from Ohio-Distinctive, Encyclopaedia Britannica, or ArcaMax, then contact Ohio-Distinctive

  • If you purchased Mega Systems software through a vendor other than   Ohio-Distinctive, Encyclopaedia Britannica, or ArcaMax, then contact Mega Systems.

INDUCTEL PRODUCT SUPPORT/CONTACT

All Inductel products are backed by a 90 day money back warranty. Inductel  customers who register their purchases at our website receive free product updates for one year from date of purchase.  This free update offer does not apply to Inductel products sold elsewhere under the Mega Systems brand/name.  

All owners of Inductel products receive free technical support for as long as they own their Inductel product.   Free customer support is available by e-mail, and by telephone.  This free tech support offer does not apply to Inductel products sold elsewhere under the Mega Systems brand/name.  Contact Mega Systems (see below) regarding support for Inductel products that are sold under the Mega Systems brand/name.

By e-mail: inductel@earthlink.net  .  24 hours / 7 days a week.

By telephone: (408) 866-8016 (San Jose, California, USA) 9AM - 5PM Pacific Time, M-F.

If you need support for a Mega Systems software product such as the Mega Systems Medical Dictionary or Human 3d, please contact Mega Systems.  If you need support for a product you purchased from Ohio-Distinctive, please contact them.  See Ohio-Distinctive information below. 

MEGA SYSTEMS PRODUCT SUPPORT/CONTACT
If you need support for a Mega Systems software product such as the Mega Systems Medical Dictionary or Human 3d, please contact Mega Systems.

MegaSystems USA
2150 Northmont Parkway, Suite A
Duluth, GA 30096
USA
Phone: (678) 417 - 6353 (Mega Systems)
Fax: (678) 417 - 6273 (Mega Systems)
eMail:     info@megasystemsusa.com
Web: www.megasystemsusa.com

OHIO-DISTINCTIVE SUPPORT/CONTACT
eMail: www.ohio-distinctive.com/support.html.
Web: support@ohio-distinctive.com
Phone: (614)459-0453.

ENCYCLOPAEDIA BRITANNICA SUPPORT/CONTACT
(Support provided by Ohio-Distinctive)
eMail: www.ohio-distinctive.com/support.html.
Web: support@ohio-distinctive.com
Phone: (614)459-0453.

PRINTABLE INDUCTEL ON-LINE USER GUIDES
Please feel free to print any of the FREE PDF Inductel User Guides listed below.  You may also view them in your web browser. 
To view a user guide, click on one of the links below.

To print them, either you may print them directly from your web browser, or you may download them, view them, and print them in Adobe Acrobat.  The files are in PDF format so you may need a copy of Adobe Acrobat Reader.  If you do not yet have a copy of Acrobat, you may download a free copy from www.adobe.com .

If you download any of the above files, then you will need to have a copy of Adobe Acrobat Reader on your computer.  If you do not have a copy of Adobe Acrobat Reader you may download a free copy at www.adobe.com .

If you encounter any problems while downloading the software, please contact us at inductel@earthlink.net .

RETURNS 

Inductel customers who wish to get refunds, must remove the Inductel software  from their computer system and return the item to Inductel within 90 days of purchase date of the item.  Returns must also  include a statement from the customer of the reasons why the customer is returning the item.   If you bought a download, you must send Inductel an email within 90 days of date of purchase,  stating why you are asking for a refund and stating that you have removed the software from your computer, promising that you will not re-install it.  

If you wish to return an item purchased from Mega Systems, please return that item to Mega Systems using the Mega Systems contact information provided above.

If you wish to return an item you purchased from Ohio-Distinctive, Arcamax, or Encyclopaedia Britannica, please return it to Ohio-Distinctive.  Use their contact information provided above.

To return Mega Systems software purchased through vendors other than Mega Systems, Ohio-Distinctive, Arcamax, or Encyclopaedia Britannica, contact the retailer from whom you bought the software.

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When you buy from Inductel, you buy directly from the manufacturer.  
Inductel Inc., 17537 Blanchard Dr., Monte Sereno, CA, 95030, USA.     Established in 1985

Copyright 2009 Inductel Inc.-All Rights Reserved.  Phone: 1-408-866-8016, 9am-5pm ,Pacific Time, M-F.  
   Email:
inductel@earthlink.net    Website address: www.inductel.com  Website by Inductel Inc.  Last updated: 06/27/09